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How the Government's E-Marketplace Can Boost Your Business | Jaagruk Bharat

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Alankar Mishra

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Updated: 28-01-2025 at 6:10 AM

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How the Government's E-Marketplace Can Boost Your Business | Jaagruk Bharat

Government’s e-Marketplace, or GeM for short, was launched in August 2016. It's an online mall for government employers to buy products and goods. But what exactly is it, and how does it work? Let’s find out.

What Is A GeM Portal?

GeM which stands for Government’s e-Marketplace is a website where government-sanctioned corporations can shop for all sorts of goods from different departments. Like eBay, this also connects buyers and sellers and makes the whole process smoother. It's all about transparency and efficiency, making business dealings easier, and boosting the economy.

It offers an opportunity for government contracts for everyone, from small to big businesses. By offering Government’s e market place registration/ signing up on GeM, businesses can showcase their goods to government buyers nationwide.

Key Features

The table showcases the salient features of this scheme:

FeatureDescription
TransparencyGeM ensures transparency by removing human involvement in vendor registration, order placement, and payment processing. Notifications are sent to both buyers and sellers at every stage.
EfficiencyThe platform offers a quick purchasing process. Buyers can complete purchases within minutes, with an efficient bidding and reverse auction system.
Secure and SafeGeM stores all documents securely, with e-signatures at each stage. Supplier backgrounds are verified through MCA21, Aadhaar, and PAN databases.
SavingsGeM’s transparency and ease of use often reduce prices compared to traditional tender or direct purchasing methods.

Benefits

The below table showcases the major benefits provided to the buyers and sellers under this scheme:-

Benefits To BuyersBenefits To Sellers
Product transparency across categories.No registration charges.
Access to industry trends and cost analysis.Direct access to government departments.
Simple platform for finding and buying.Direct access to government departments.
Transparent dashboard for payments and transactions.Option to suggest new products.
Easy return policy.Dynamic pricing based on market conditions
Rich product listing with a search and comparison feature.User-friendly dashboard for tracking sales and payments.
Consistent vendor rating system.Standardised purchasing procedures.

Document Required

For GeM registration, sellers and buyers need to provide different sets of documents in order to get verified, registered and to login to the portal. Below is the detailed guide for the list of documents needed for seller registration and buyer registration:-

For Seller Registration:-

  • A brief description of details in the organisation PAN
  • CIN or registration number
  • Data of the authorised person and Documents proof
  • Registered business address and other branches (for instance storage facilities)
  • Banking and identification detail and copy of cancelled cheque.

For Buyer Registration:-

  • Prime user Aadhaar Number
  • Mobile number
  • Official email address
  • Recommendation letter from the related section

Eligibility Criteria

The below-mentioned table showcases the detailed description of the eligibility criteria of this scheme:-

CategoryEligible Entities for Registration as Buyer / Seller
SellersSole Proprietorship, Partnership Firm, LLP, Private/Public Limited Companies, Foreign Subsidiaries
Product-Specific RequirementsFor registration as a “Reseller,” an OEM authorization letter is required
OEM CategoriesManufacturers, Brand Owners, Importers, Service Providers, Assemblers

Application Process

Both sellers and buyers must create an account on the GeM portal, upload required documents, and verify their identity to start listing products or making purchases. Below is the step-by-step guide for the GeM Portal registration process:

Step 1: Documentation

  • They must produce all these documents to complete the registration process and upload them on the portal accurately.

Step 2: Account Creation

  • Join by going to the GeM portal and choosing “Seller” or “Buyer,” and then entering the required form, and ID and proof details.

Step 3: Verification

  • A link will be sent to the user’s email address to verify its account creation.

Step 4: Login and Setup

  • If you do, you will be asked to provide some other details and enter your banking details or link a bank account to the portal.

Buyer Registration Process

Buyers register by creating a primary user account on the GeM portal using their Aadhaar, phone number, and official email; they can then add secondary users for further procurement.

Follow the below mentioned steps to successfully register as a buyer on the GeM Portal:-

Step 1: Log in to GeM portal and they sign up with Aadhaar number, mobile number, email id.

Step 2: Enter your login credentials and then generate a buyer account if you don’t have one, and if you have another user account add it.

Step 3: The registered buyers are able to view products listed and buy based on their need.

Seller Registration Process

To register, verify and login yourself as a business/sellet on GeM, follow the steps given below.

Step 1: Visit the official GeM Portal Login Page. Step 2: On the homepage of the GeM website, look for the "Sign Up" button. Click on it to begin the registration process.

Step 3: You'll be prompted to provide various details about your business. This may include your business name, contact information, PAN card details, bank account information, GST registration details, and other relevant information.

Step 4: GeM requires certain documents for verification purposes. Scan or take photos of these documents and upload them as per the instructions provided.

Step 5: After you've submitted your registration details and uploaded the required documents, GeM will start the verification process. They will review the documents you have provided to ensure that they meet the necessary criteria.

Step 6: Once your registration is approved and verified, you can log in to your GeM account.

Step 7: From there, you'll need to create a catalogue of products or services that your business offers.

Step 8: Make sure to provide detailed information about each item or service, including pricing, specifications, and any other relevant details.

Step 9: Start Selling.

GeM Registration Fee

For the Registration and transaction fee sellers will be charged based on order value, which may vary and is updated on the platform. Go through the following points for better understanding:-

  • Registration Fee: Free for buyers and sellers

  • Transaction Fee: Sellers pay a transaction fee based on order value; fees are periodically updated on the GeM portal.

How To Pay Fees For GeM Registration Online

To pay fees online, log into the GeM portal and follow the below mentioned steps for a successful attempt:-

  • The user will login to the GeM portal, navigate to the Payments option.

  • Choose “Registration Fees”, input the order number or registration reference and select a payment type.

  • After that, provide complete payment and download or print the receipt for further use.

Product And Service Listing On GeM

The Sellers and Suppliers are hereby instructed from listing their authentic Products and Services on the GeM portal with an aim at making GeM as one stop solution point for procuring all kinds of authorised products or services.

  • Product Listing: Prospective sellers after registration are allowed to offer their products or services on GeM platform.

  • Approval Process: After they get approval from GeM authority, products/services become active on GeM platform.

How To Search For Products And Services On GeM?

Use the GeM portal, apply filters like price and brand, and browse through results to find desired items. Go through the following points for better understanding:-

  • Use the Search Bar: It accepts keywords, Product codes, or Categories.

  • Apply Filters: You can also segment your search depending on the price, brand and the previous ratings of the seller.

  • Browse and Select: Check the information regarding products, put some items to the cart list, and go to check out if necessary.

Conclusion

The GeM environment tailors a user-friendly, secure as well as transparent purchasing mechanism that benefits government purchasers as well as suppliers. Some of the features that include transparency, easy accessibility, paradox dynamic price model makes GeM to transform general procurement for the government auction team both for the vendors. For those willing to operate in the sphere of government procurement as buyers or sellers, this GeM e Marketplace provides much more efficient and standardised means for the improvement of transactions and better management of the resources.

To share your opinions or ask any questions, visit the Community Page of Jaagruk Bharat.

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Alankar Mishra

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Bio

Alankar Mishra is a seasoned content writer with 3 years of experience in writing and content marketing. He is passionate about helping people understand government policies and how they affect their lives. He is committed to providing accurate, unbiased information on Jagruk Bharat, where he breaks down complicated government rules into easy-to-understand language, helping people learn about their rights and responsibilities. He believes that everyone should be informed about government policies and works to bridge the gap between the government and the people. He is particularly interested in social welfare programs, economic reforms, and environmental regulations. He uses his writing skills to explain these important issues clearly and helpfully. For information on government schemes, policies, and updates, follow Jagruk Bharat on Twitter and LinkedIn. ... Read more

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