How can I submit a complaint on the Bima Bharosa portal?

Log in, go to the "Grievance" section, select "Register New Grievance," fill in details like your policy number and insurance company name, describe your issue, and attach any supporting documents.

How do I track my complaint?

After submitting your complaint, you'll receive a unique grievance ID. Use this ID in the "Track Grievance" section of the portal to check the status of your complaint.

How do I check my Bima status?

You can check your insurance policy (Bima) status online through your insurer’s official website or mobile app by logging in with your policy number and registered mobile number. You may also contact customer care for assistance.

How to check unclaimed insurance?

You can visit the Bima Bharosa portal and use the Unclaimed Amount Search tool by entering your policyholder details such as PAN, date of birth, or policy number.

How do I check my PMFBY list?

Visit the PMFBY official website or contact your nearest CSC/Bank and check the beneficiary list using your registration details or Aadhaar number.

What is the name of IRDAI complaint portal?

IRDAI’s official complaint redressal portal is called Bima Bharosa.

How long does it take to resolve a complaint in Bima bharosa?

Complaints on the Bima Bharosa portal are usually resolved within 15–30 days, depending on the type and complexity of the issue.

How to check policy maturity amount?

Log in to your insurer’s website/app or check your policy document for the maturity value details. You can also contact the insurance company directly for a maturity estimate.

How long does it take to resolve a complaint in Bima bharosa?

Complaints on the Bima Bharosa portal are usually resolved within 15–30 days, depending on the type and complexity of the issue.

How to check policy maturity amount?

Log in to your insurer’s website/app or check your policy document for the maturity value details. You can also contact the insurance company directly for a maturity estimate.

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What To Know About The Bima Bharosa Portal In India?

Pragya Pathak

Author

Updated: 28-10-2025 at 3:30 PM

The Insurance Regulatory and Development Authority of India (IRDAI) has set up the Bima Bharosa portal, an online platform specifically dedicated to making it easier for insurance policyholders to make complaints about the Redressal Process. This step-by-step guide shows how you can register and manage your insurance grievances efficiently, ensuring that your issues are resolved quickly.

Read the article to learn more about the Bima Bharosa portal registration, including information on the process of Bima Bharosa complaint status online login.

Overview Table

The table summarises some key details about the Bima Bharosa Portal that one should know.

Name of the portal	Bima Bharosa Portal
Launched by	Insurance Regulatory and Development Authority of India (IRDAI)
Purpose	To streamline the grievance redressal process for insurance policyholders
Bima Bharosa Portal app	Android
Bima Bharosa contact number	1800-4254-732
Bima Bharosa Email ID	complaints@irdai.gov.in

What Is The Bima Bharosa Portal?

The Bima Bharosa portal is an innovative initiative by the Insurance Regulatory and Development Authority of India (IRDAI) to streamline the grievance redressal process for insurance policyholders. This online platform is specifically designed to empower policyholders by providing a direct and efficient means to address and resolve any insurance-related issues they might encounter.

The portal offers a user-friendly interface where policyholders can register complaints, track the progress of their grievances, and receive updates directly from their insurance providers. By simplifying the submission and tracking of complaints, Bima Bharosa ensures that policyholder concerns are addressed promptly and transparently, enhancing the overall experience of insurance services in India.

For those seeking to resolve disputes or clarify concerns with their insurance policies, the Bima Bharosa portal serves as a valuable resource, ensuring that all policyholders have access to swift and fair redressal mechanisms.

Benefits Of The Bima Bharosa Portal

There are several benefits of the Bima Bharosa portal. Let’s look at some of its key benefits for a better understanding:

The Bima Bharosa portal is a centralised platform wherein policyholders can submit and track their complaints rather than visiting various offices physically.
After filing the complaint, individuals can also track the status of their complaint and keep a regular check.
It is completely free to use the portal as it doesn’t require any registration fee.

How To Register A Complaint For The Bima Bharosa Portal?

One can file a Bima Bharosa complaint online by following the steps laid down below for one’s reference:

Step 1: Access the Portal

To get going, visit https://bimabharosa.irdai.gov.in/, which is the website for Bima Bharosa. If you are a new user, click the ‘Register’ button and fill in your name, contact information, and email address. If you have already registered, simply click on the Bima Bharosa Portal login using your login credentials.

Step 2: Submit a Complaint

Afterwards, go to the “Grievance” option when you click on the Bima Bharosa Portal login, and then select “Register New Grievance”. When filling out this form, there are several vital details such as:

Policy number and insurance company name.
The type of grievance could vary from Insurance claim settlement issues on Bima Bharosa Policy, servicing problems, or any other type of grievance.
Give a detailed description of your concern.
Attach any relevant documents that may support your complaint, like the insurance company’s communication or claim forms, and complete filing the Bima Bharosa complaint online.

This information is very critical because it assists IRDAI in addressing and processing these grievances accurately.

Step 3: Track Bima Bharosa Complaint Status

Upon submitting the complaint, one gets an acknowledgement receipt with a unique grievance ID. You will use this ID when tracking your Bima Bharosa complaint status in the Bima Bharosa portal. To know what stage you have reached with your grievance, click on Bima Bharosa complaint status online login, move into the Track Grievance section & key in the ID provided above.

Step 4: Resolution Process

The resolution process for insurance grievances on the IRDAI portal is a well-defined and streamlined one to ensure that your issues are resolved within a specified time frame. The concerned insurance company needs to act upon it promptly, and the updates will be through the portal and also by email.

What Are The Documents Required For Filing A Bima Bharosa Complaint Online?

People need to submit some documents during filing their complaint in the portal. The list of those documents is as follows:

Insurance policy
Claim forms/emails/bills with the insurer, if needed.
Personal information
Any screenshots or evidence to validate the complaint

Conclusion

The Bima Bharosa portal for policyholders represents a huge step forward in making insurance services more responsive and user-friendly. By providing a structured platform where any kind of concerns registered and insurance-related grievances with IRDAI, it enables the policyholder to find solutions, while retaining control over their policies.

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