Centre Revamps Websites, Creates Multilingual AI Hub For Better Scheme Outreach

The Union government is working on a new strategic digital transformation that includes new government websites. The features being added include an AI-powered hub that is capable of operating in multiple languages. The scope of this project is to make all schemes and services easy, safe, and friendly for the citizens of India. This project focuses on standardisation, multilingualism, AI assistance, security, and improved effective service provision in every part of the country.

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Need For Revamping Government Websites In India

The Indian government is aiming to improve its digital services’ security and efficiency. A large portion of Indian government websites are outdated, and this poses serious inaccessibility problems for many services. This will ensure that everyone gets the benefit of an improved digital experience.

1. Standardisation of Government Portals

• Provides a standard layout and user experience for all Government services.

• Establishes a complete and one-of-a-kind digital identity.

• Eliminates barriers to accessing Government services.

2. Enhanced User-Friendly Experience

• Enhancements in navigation and levels of accessibility of the websites.

• Matches government sites to usability standards set by the private sector.

• Lowers the barrier of digital literacy for citizens using online services.

3. Strengthening Trust & Security

• Enhanced cybersecurity to minimise the risks of deception, phishing scams and misinformation.

• Promotes citizens to depend on government portals for accurate information.

4. Better Outreach of Government Schemes

• Makes available the benefits and eligibility criteria for citizens effortlessly.

• Assists with filling the digital literacy gaps through AI technology.

• Increases the visibility and reach of government schemes through AI.

5. Multilingual Support for Broader Accessibility

• Now, websites will offer translation into various Indian languages.

• Facilitates inclusion for those who may not speak English or Hindi.

• Increases accessibility of government information for rural and semi-urban regions.

6. Efficient & Impactful Digital Services

• Improves outreach communications between government institutions and the citizenry.

• Minimise waiting periods when seeking key services.

• Offers AI-powered instantaneous replies to questions asked by citizens.

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India’s AI Growth And Skilling Initiatives

Regarding its education, industry, and global leadership, India is making great strides in pursuing the artificial intelligence ecosystem. The skilling efforts by the government are designed to prepare the workforce to take on the global opportunities that the AI domain offers. With such a move India is already getting an impressive placement in the global AI ecosystem.

1. AI Education Expansion

• AI is now being taught at the undergraduate, postgraduate, and even PhD levels.

• Fellowships are awarded to scholars undertaking AI research in PhD programs at the top 50 NIRF institutes.

• Basic AI coaching is provided in AI & data labs set up in tier-2 & tier-3 towns.

2. India’s Global AI Leadership

• India has the highest ranking in AI skill penetration (2.8) compared to the US (2.2) & Germany (1.9).

• 263% growth in AI concentration since 2016.

• For women, AI skill penetration in developing countries (1.7) exceeds the US (1.2) and Israel (0.9).

• India has 16% of global AI talent and ranks number two for the public generative AI projects on GitHub.

3. India’s AI Industry & Economic Impact

• According to the India Skills Report 2024 done by Wheebox, the AI sector is set to touch $28.8 billion by 2025, with a robust growth rate of 45% per year.

• From 2016 to 2023, the growth of the AI-skilled workforce was remarkable, increasing by over 14 times.

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