The FASTag system has provided cashless toll payments on highways in India. The “Know Your Vehicle” (KYV) process has been added to ensure the right vehicle is linked to each tag and to help deter misuse. The KYV process is user-friendly, now that regulatory enhancements, increased eligibility rules clarity and revamped verification pathways have been introduced in 2025. Whether you use FASTag, know your vehicle online services or plan on getting a new tag, this article explains what KYV is, why it matters, and how to complete the process smoothly.
Also Read: What To Know About The New FASTag Design By SBI!
Overview
Here’s a quick snapshot of the key facts about KYV for FASTag:
| Particular | Details |
|---|
| Scheme Name | Know Your Vehicle (KYV) for FASTag |
| Implemented By | National Highways Authority of India (NHAI) & Indian Highways Management Company Limited (IHMCL) |
| Objective | Verify that each vehicle using a FASTag matches its registration and tag coverage to prevent fraud |
| Applies To | All vehicles with FASTag issued under the National Electronic Toll Collection (NETC) programme |
| Key Requirement | Upload clear vehicle-tag images, registration certificate (RC) details and maintain valid FASTag linking per vehicle |
| Validity | Typically, three years for each KYV verification cycle |
What Is Know Your Vehicle FASTag?
KYV means Know Your Vehicle (KYV) and refers to a procedure that is part of the FASTAG program that requires vehicle owners to confirm that their FASTAG is linked to the correct vehicle, the registration number, tag ID, and owner matches the official records. KYV ensures that a tag will not be swapped across multiple vehicles, or just because of the legitimacy of the link. Failure to complete the FASTag Know Your Vehicle update could lead to tag restrictions, so completing KYV is essential for compliance and uninterrupted toll access.
Also Read: Five-Year-Old FASTags To Be Replaced, Re-KYC Needed After 3 Years: What You Need To Know?
Benefits Of the FASTag (KYV) Know Your Vehicle Process
There are many advantages of getting FASTag KYV for your vehicle, from which we have gathered the primary benefits. Here are the primary rewards of completing Fastag know your vehicle verification:
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Ensures that your FASTag is functional and correctly linked, reducing the risk of your toll tag being deactivated or incurring penalties.
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Promotes the "one vehicle one FASTag" (OVOT) principle, providing fairness and deterring misuse across the toll plazas.
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Provide quicker transactions at the toll booths due to overall correct tagging, eliminating disputes or delays in transactions.
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Assists in keeping records of vehicle ownership up-to-date, which can be useful in resale or ownership transference.
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A verified KYV reduces the chance of tag hot-listing and may improve account performance with your issuer, including banks like Fastag know your vehicle sbi and ICICI FASTag know your vehicle verification services.
What Is The Eligibility Criteria Of The KYV FASTag
Before initiating the KYV process, confirm you meet the following eligibility standards:
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You must have a valid FASTag issued under the NETC programme against your vehicle registration number.
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The vehicle registration certificate (RC) must be in your name or in the name you are authorised to use the tag.
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The Fastag know your vehicle must be affixed properly on the windshield of the respective vehicle.
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The mobile number linked to your FASTag account must be working, and you have access to the OTP or communication.
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If there are multiple vehicles, one KYV check must be completed, per the one vehicle, one tag rule, for each vehicle/tag.
How To Apply For FASTag KYV Online?
Below you will find step-by-step instructions to complete the KYV verification process:
Step 1: Log in to your FASTag issuer portal or the IHMCL/NPCI FASTag portal using the registered mobile number or the Fastag know your vehicle app.
Step 2: Select the vehicle for which you would like to complete the KYV verification.
Step 3: Upload the required images:
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A front view of the vehicle showing the number plate and the FASTag sticker affixed.
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A side view showing the full vehicle profile (if required).
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The vehicle’s Registration Certificate (RC) front and back, or the digital copy through DigiLocker/mParivahan.
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All images uploaded should be clearly recognisable, not altered, and meet size and format specifications (JPG or PDF, 2MB, generally acceptable).
Step 4: Now, you will need to submit the request for verification and wait for approval from the bank / FASTag issuer. You will receive SMS/email confirmation if approval was granted or if any corrections were requested.
Step 5: Once you receive approval for your KYV, your status will show Approved and your FASTag will be fully operational when entering toll plazas.
Documents Required For Fastag KYV
You will generally need the following documents to complete Fastag know your vehicle:
Recent Changes On FASTag
Here are the recent regulatory updates that have made the KYV easier for FASTag users:
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The NHAI/IHMCL have already announced that FASTag services will not immediately be suspended or deactivated for vehicles that have not undertaken KYV; users will have additional time to undergo KYV, resulting in their service being discontinued without any abrupt termination.
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While the system is more flexible, authorities encourage users to complete KYV before the Know your vehicle FASTag last date announced by their issuer to avoid disruptions. Completing it early ensures smooth travel, especially during peak seasons.
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Additionally, the new rules now permit a single front image of the vehicle (to include the showing number plate and the FASTag) instead of both the front and side images as used in the previous process. The VAHAN database will or can auto-fetch vehicle particulars for quicker verification.
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Issuing banks/FASTag Providers will send the user timely SMS/email reminders, and will only flag vehicles that are in pending status for the KYV rather than simply hot-listing vehicles.
These recent updates reflect a change in more user-friendly procedures and the introduction of technology to make adherence easier.
Also Read: What Is NHAI’s Reward-for-Reporting Drive? Get ₹1,000 FASTag Credit For Flagging Dirty Highway Toilets
Can Users File A Complaint For FASTag KYV?
Certainly, if a vehicle owner experiences issues with KYV, such as rejection of verification or tag hot-listing, complaints can be made.
You may:
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Contact your FASTag issuer bank's customer service via the toll-free number or banking app.
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Contact the NHAI's toll-free number (such as 1033 for policy issues related to tag blocking/hot-listing.
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Raise the issue via the portal from which you applied for KYV. Many banks have a grievance/complaint section.
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Keep evidence of your KYV submission and communications (including screenshots and SMS logs) for escalation.
Conclusion
Completing the Know Your Vehicle (KYV) verification is very important for the free flow of vehicular traffic at the toll, and for compliance with the ``one vehicle, one tag" principle. Hopefully, with the latest user-friendly enhancements, FASTag KYV verification should well and truly be the least impact side of living in India, at least when it comes to our road travel. Be sure to have your documents prepared, clearly scanned images, and an active phone number associated with FASTag. Pay attention and act quickly to confirm your submission. The easier you make the KYV process, the easier your travel on India's highways.
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Why Choose Jaagruk Bharat To Complete Fastag KYV?
Jaagruk Bharat is here to assist vehicle owners in navigating the KYV process: document preparation, tips on the best ways to upload images, tracking whether the submission has gone through, and getting a resolution on any problems with issuer banks. Our service also allows you to avoid the common pitfalls associated with KYV and complete the KYV requirement for your FASTag, creating ease of mind and convenience during travel.
