In a major step to improve the ease of living for pensioners in India, the Department of Pension and Pensioners' Welfare (DoPPW) has planned to start the 4th edition of the Digital Life Certificate (DLC) Campaign. The Kampala will take place across the country from 1st November 2025 to 30th November 2025, aiming to provide continuous digital services to pensioners to ensure pension delivery without interruption.
Coverage And Scope
The DLC Campaign 4.0 will be organised in 2,000 districts and sub-divisional centres across India. This will be facilitated by coordination with 19 Pension Disbursing Banks, India Post Payments Bank (IPPB), Pensioner Welfare Association (PWA), Controller General of Defence Accounts (CGDA), Department of Telecommunications (DoT), Ministry of Railways, Unique Identification Authority of India (UIDAI), and Ministry of Electronics and Information Technology (MeitY) to enable outreach to every pensioner in the country, as well as in the farthest parts of the country.
Previous Campaign
In the previous campaign conducted in 2024 - DLC Campaign 3.0, 1.62 crore DLCs were generated. Furthermore, more than 50 lakh DLCs were authenticated using Face Authentication Technology, signalling that pensioners have continued to embrace digital methods. This was only possible with the support of the banks, IPPB, Central Ministries/Departments, as well as the support of PWA.
Primary Elements of DLC Campaign 4.0
Home-based Services For Pensioners
The India Post Payments Bank (IPPB) will carry out DLC Camps in every district via its extensive human resource network, consisting of 1.8 lakh Postmen and Gramin Dak Sewaks (GDS). Through this initiative, all categories of pensioners, regardless of the bank they use, can access doorstep DLC services. The IPPB staff have handheld tablets for both fingerprint and face-based DLC generation, allowing for optimum convenience for pensioners.
Comprehensive Outreach For Elderly and Differently-abled Pensioners
In view of the elderly and differently-abled pensioners' challenges, the campaign includes home and hospital visits. This enables pensioners who are unable to leave their residences to submit their life certificates.
Coordinated Camps With Pension Disbursing Banks
19 Pension Disbursing Banks will hold camps in multiple locations across 300 cities. The camps will be organised in partnership between the banks and IPPB for pensioners in a coordinated manner.
Awareness And Publicity Measures
Widespread Awareness Campaign
In order to notify pensioners about their DLC submission possibilities, an extensive awareness campaign will be jointly conducted by banks and the IPPB. The campaign will be conducted by different means, including SMS, WhatsApp, social media platforms, banners, and local newspapers. Alongside this initiative, teams from Doordarshan (DD), All India Radio (AIR), and the Press Information Bureau (PIB) will be fully mobilised to reach pensioners using audio-visual and printed material.
Access To Information For Pensioners
Pensioners wishing to learn more about the DLC submission process can access the IPPB official website at ippbonline.com. The website has process guidelines to assist pensioners in utilising the services.
Conclusion
The Digital Life Certificate Campaign 4.0 is another example of how the Government of India is committed to improving the ease of living for pensioners in the country. The campaign will be led by technology and inclusive outreach to provide seamless services and the assurance that pensioners can access their entitlements. With a collaborative approach and outreach, the campaign aspires to create an example of excellence in digital governance and citizen well-being.
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