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Chakshu Portal: A New Government Tool To Report Fraudulent Calls And SMS

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by Jaagruk Bharat

22 August 2024

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Online scams and frauds are at an all-time high in India. It is becoming easier for fraudsters every day to loot money from innocent people. According to the CyberCrime Coordination Centre, around 7000 cybercrime complaints were lodged on a daily basis in May 2024, taking a jump of 113.7% between 2021-2023 and 60.9% from 2022-23.

Chakshu portal

What Is The ‘Chakshu’ Portal?

The Department of Telecommunications (DoT) announced the launch of the ‘Chakshu’ portal by the Telecom Regulatory Authority of India (TRAI) on Monday. The main objective of the portal is to help users report fraudulent calls and messages easily and act as a spam call blocker.

On the Chakshu portal, a user can report fraudulent calls, SMS, and WhatsApp messages.

Telecom Minister Ashwini Vaishnaw mentioned that the DoT’s Sanchar Sathi Portal will also be accessible through a mobile app soon. He said, “With Digital Intelligence Platform and Chakshu, we think the pace at which we were able to detect and prevent cyber frauds will significantly improve further”.

How To Report A Suspicious Activity Through Chakshu Portal?

If a user notices any suspicious calls or messages, they can immediately report it on the Chakshu portal. The report will then be looked into by TRAI. If found culpable by TRAI, legal actions will be taken and the number will be revoked.

What Is The Grievance Redressal Portal?

The grievance redressal portal is a portal to report the connections that are disconnected by mistake. If TRAI mistakes a number for a fraudulent number, then those people can complain through the Sanchar Sathi portal.

DoT is also collaborating with the Reserve Bank of India (RBI) and the Department of Financial Services to return Rs. 1008 crore to those accounts that were frozen because of suspicion.

Read More : Benefits Of RBI's New Mobile Application

What Is The Spam Reporting Platform?

The Chakshu portal will trigger the verification of suspected fraudulent numbers and work as a spam call blocker. If one number is being reported multiple times, then the verification will be sent to the number. If the verification is failed, then the number will be disconnected by TRAI.

DoT also confirmed that the username and details of the suspected fraudulent numbers will not be revealed to anyone and will be confidential.

What Is The Digital Intelligence Platform?

The Digital Intelligence Platform will allow a unified space for banks, payment wallets, social media platforms, and Telecom Service Providers (TSPs). This space is to share data regarding all suspected fraudulent connections between all platforms. This will help each platform to know what numbers to what out on and take precautions.

What Are TRAI’s Recommendations on CNAP?

CNAP stands for Calling Name Presentation Service. CNAP was introduced with the aim of helping users view the registered name linked to the number. So when a person gets a call from an unknown number, the registered name linked to the number will be shown. This helps people decide if they should take the call or be cautious.

“User safety and protecting users’ privacy is most important. As a user, it is my right to know who is calling me. It is important for people who are calling to at least identify themselves”, said Ashwini Vaishnaw.

Conclusion

The Chakshu portal aims to make the Internet safer for everyone to use. People should always be cautious of random numbers and should not provide personal details via call. Chakshu portal aims to only protect users from fraud and it does not handle financial-related cybercrimes.

To report any suspicious activities, visit Sanchar Saathi Suspected Fraud Communication Reporting. To report any financial fraud, visit https://www.cybercrime.gov.in/ or call 1930.

1930

Frequently Asked Questions

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Jaagruk Bharat with its team work tirelessly to bring all government schemes, Sarkari Yojanas, policies and guidelines to you in a simplified and structured format.
Our team is at the forefront of gathering, verifying and breaking all central government and state government regulations uncomplicatedly.

Our mission and vision are to make the common citizen of India aware of all government-laid-out rules and policies in a single place. Thus, we Jagruk Bharat have created an all-inclusive portal for 1.5 billion Indian citizens to understand, utilize and avail benefits of govt schemes and policies and by bringing them under one roof.

Jaagruk Bharat (जागरूक भारत) is a one stop centralised destination where you can effortlessly find, understand, and apply for various government schemes. We are committed to ensuring transparency and empowering Indian citizens. Our goal is to keep India Jagruk about government policies, the latest news, updates, and opportunities.

जागरूक भारत अपनी टीम के साथ मिलकर लगातार काम करता है ताकि सभी सरकारी योजनाओं, नीतियों और दिशानिर्देशों को सरल और व्यवस्थित तरीके से आपके सामने पेश किया जा सके। हमारी टीम केंद्रीय और राज्य सरकार के सभी नियमों और विनियमों को आसानी से इकट्ठा करने, सत्यापित करने और प्रस्तुत करने में सबसे आगे है।

हमारा मिशन और दृष्टिकोण यह है कि भारत के हर नागरिक को सभी सरकारी नियमों और नीतियों से एक ही स्थान पर अवगत कराया जाए। इसलिए, हमने जागरूक भारत के रूप में 1.5 अरब भारतीय नागरिकों के लिए एक समग्र पोर्टल तैयार किया है, जहां वे सरकारी योजनाओं और नीतियों को समझ सकें, उनका उपयोग कर सकें और लाभ उठा सकें, सभी जानकारी एक ही छत के नीचे उपलब्ध है।

जागरूक भारत (Jagruk Bharat) एक केंद्रीकृत और सुव्यवस्थित गंतव्य है, जहां आप विभिन्न सरकारी योजनाओं को आसानी से खोज, समझ, और आवेदन कर सकते हैं, जिससे पारदर्शिता सुनिश्चित होती है और भारतीय नागरिकों को सशक्त किया जाता है।
हमारा उद्देश्य है कि भारत को सरकारी नीतियों, नवीनतम समाचारों, अपडेट और अवसरों के बारे में जागरूक बनाया जाए।जागरूक भारत (Jagruk Bharat) की मदद से आपकी कठिन से कठिन समस्या का आसान समाधान होगा...

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by Jaagruk Bharat

22 August 2024

Scams

Chakshu Portal: A New Government Tool To Report Fraudulent Calls And SMS

ai voice...

ghothala

scam cases

fraud case

Views Icon

407 Views

article-img

Online scams and frauds are at an all-time high in India. It is becoming easier for fraudsters every day to loot money from innocent people. According to the CyberCrime Coordination Centre, around 7000 cybercrime complaints were lodged on a daily basis in May 2024, taking a jump of 113.7% between 2021-2023 and 60.9% from 2022-23.

Chakshu portal

What Is The ‘Chakshu’ Portal?

The Department of Telecommunications (DoT) announced the launch of the ‘Chakshu’ portal by the Telecom Regulatory Authority of India (TRAI) on Monday. The main objective of the portal is to help users report fraudulent calls and messages easily and act as a spam call blocker.

On the Chakshu portal, a user can report fraudulent calls, SMS, and WhatsApp messages.

Telecom Minister Ashwini Vaishnaw mentioned that the DoT’s Sanchar Sathi Portal will also be accessible through a mobile app soon. He said, “With Digital Intelligence Platform and Chakshu, we think the pace at which we were able to detect and prevent cyber frauds will significantly improve further”.

How To Report A Suspicious Activity Through Chakshu Portal?

If a user notices any suspicious calls or messages, they can immediately report it on the Chakshu portal. The report will then be looked into by TRAI. If found culpable by TRAI, legal actions will be taken and the number will be revoked.

What Is The Grievance Redressal Portal?

The grievance redressal portal is a portal to report the connections that are disconnected by mistake. If TRAI mistakes a number for a fraudulent number, then those people can complain through the Sanchar Sathi portal.

DoT is also collaborating with the Reserve Bank of India (RBI) and the Department of Financial Services to return Rs. 1008 crore to those accounts that were frozen because of suspicion.

Read More : Benefits Of RBI's New Mobile Application

What Is The Spam Reporting Platform?

The Chakshu portal will trigger the verification of suspected fraudulent numbers and work as a spam call blocker. If one number is being reported multiple times, then the verification will be sent to the number. If the verification is failed, then the number will be disconnected by TRAI.

DoT also confirmed that the username and details of the suspected fraudulent numbers will not be revealed to anyone and will be confidential.

What Is The Digital Intelligence Platform?

The Digital Intelligence Platform will allow a unified space for banks, payment wallets, social media platforms, and Telecom Service Providers (TSPs). This space is to share data regarding all suspected fraudulent connections between all platforms. This will help each platform to know what numbers to what out on and take precautions.

What Are TRAI’s Recommendations on CNAP?

CNAP stands for Calling Name Presentation Service. CNAP was introduced with the aim of helping users view the registered name linked to the number. So when a person gets a call from an unknown number, the registered name linked to the number will be shown. This helps people decide if they should take the call or be cautious.

“User safety and protecting users’ privacy is most important. As a user, it is my right to know who is calling me. It is important for people who are calling to at least identify themselves”, said Ashwini Vaishnaw.

Conclusion

The Chakshu portal aims to make the Internet safer for everyone to use. People should always be cautious of random numbers and should not provide personal details via call. Chakshu portal aims to only protect users from fraud and it does not handle financial-related cybercrimes.

To report any suspicious activities, visit Sanchar Saathi Suspected Fraud Communication Reporting. To report any financial fraud, visit https://www.cybercrime.gov.in/ or call 1930.

1930

Frequently Asked Questions

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Jaagruk Bharat with its team work tirelessly to bring all government schemes, Sarkari Yojanas, policies and guidelines to you in a simplified and structured format.
Our team is at the forefront of gathering, verifying and breaking all central government and state government regulations uncomplicatedly.

Our mission and vision are to make the common citizen of India aware of all government-laid-out rules and policies in a single place. Thus, we Jagruk Bharat have created an all-inclusive portal for 1.5 billion Indian citizens to understand, utilize and avail benefits of govt schemes and policies and by bringing them under one roof.

Jaagruk Bharat (जागरूक भारत) is a one stop centralised destination where you can effortlessly find, understand, and apply for various government schemes. We are committed to ensuring transparency and empowering Indian citizens. Our goal is to keep India Jagruk about government policies, the latest news, updates, and opportunities.

जागरूक भारत अपनी टीम के साथ मिलकर लगातार काम करता है ताकि सभी सरकारी योजनाओं, नीतियों और दिशानिर्देशों को सरल और व्यवस्थित तरीके से आपके सामने पेश किया जा सके। हमारी टीम केंद्रीय और राज्य सरकार के सभी नियमों और विनियमों को आसानी से इकट्ठा करने, सत्यापित करने और प्रस्तुत करने में सबसे आगे है।

हमारा मिशन और दृष्टिकोण यह है कि भारत के हर नागरिक को सभी सरकारी नियमों और नीतियों से एक ही स्थान पर अवगत कराया जाए। इसलिए, हमने जागरूक भारत के रूप में 1.5 अरब भारतीय नागरिकों के लिए एक समग्र पोर्टल तैयार किया है, जहां वे सरकारी योजनाओं और नीतियों को समझ सकें, उनका उपयोग कर सकें और लाभ उठा सकें, सभी जानकारी एक ही छत के नीचे उपलब्ध है।

जागरूक भारत (Jagruk Bharat) एक केंद्रीकृत और सुव्यवस्थित गंतव्य है, जहां आप विभिन्न सरकारी योजनाओं को आसानी से खोज, समझ, और आवेदन कर सकते हैं, जिससे पारदर्शिता सुनिश्चित होती है और भारतीय नागरिकों को सशक्त किया जाता है।
हमारा उद्देश्य है कि भारत को सरकारी नीतियों, नवीनतम समाचारों, अपडेट और अवसरों के बारे में जागरूक बनाया जाए।जागरूक भारत (Jagruk Bharat) की मदद से आपकी कठिन से कठिन समस्या का आसान समाधान होगा...

अपने हक़ को अपनाओ ! जागरूक भारत पर आओ

All Copyrights are reserved by Jaagruk Bharat